Our Network Infrastructure
Our upstream providers, including IS and Telkom connect most of SA’s private, semi-government and government enterprises to each other and to the Internet, forming the de facto basis for the business Internet community in South Africa. Carrier-class networking and server equipment (from companies like Cisco, Dell, HP, IBM and Sun Microsystems) is used throughout both the IS and Telkom network and provides users with the required assurance that they are dealing with trusted core suppliers when connected to the Internet for business purposes.
By basing our primary ISP backbone (first tier services) on the IS service, with secondary connections to the Telkom SAIX service, our clients receive the benefits of being able to communicate via email, access web services and transact business with the vast majority of the South African Business community, often WITHOUT EVER HAVING TO LEAVE THE IS OR TELKOM PRIVATE BACKBONES.
The result of this is, for example, when you conduct business over the internet or communicate via email with any SAI, Telkom or Internet Solutions client, you connect directly over a private network, without ever breaking out to the Internet at large. This means that most of your internet business interaction will remain on the fast, secure and reliable IS and SAI networks.
The SAI network infrastructure is connected by high speed Local Area Network technology to, and is in effectively an extension of the IS infrastructure, forming a network fully focused on and specifically designed to provide the foundations for electronic commerce and electronic business in South Africa.
Our Services
SAI provides the following groups of services:
Corporate Internet Access by permanent digital connection
- First Tier (direct to IS)
- Second Tier (via SAI network to IS)
- Wireless (Airband)
- ADSL (Telkom or IS)
- Satellite (Telkom)
Business Access on demand (dialup)
- First Tier, digital via ISDN (direct to IS)
Single User Internet Access
- ADSL permanent connections
- Wireless permanent connections
- Satellite permanent connections
- Digital access on demand via ISDN (direct to IS)
- Analog access on demand via modem (direct to IS)
Outsourced Email systems
- A range of options from your own domain mailboxes to a complete outsourced
Microsoft Exchange service - Free Fax to email services
- Email to Fax services
Server Hosting
- Shared server hosting (IS Internet Data Centre)
- Dedicated Server hosting (IS Internet Data Centre)
Value Added services
- Full range of IS value added services
- Supplementary range of SAI value added services
Support Services
- Installation and configuration services
- Solution selection, advice and guidance
- Internet Access problem resolution services
- Related problem diagnosis and resolution services
- Internet server setup and maintenance, including mail servers, proxy/cache servers and firewalls
Commercial Terms and Conditions
- All prices quoted exclude VAT and are valid for 14 days from the date of quotation.
- Monthly fees are invoiced and payable in advance.
- All business pricing is based on a minimum initial contract period of 12 months.
- All services are based on SAI standard terms and conditions as stated on our standard service agreements.
- Service charges exclude Telkom's connection and monthly fees. These fees are dependent on Telkom's current scale of charges, and are often dependent upon the distance between the nearest point of presence and your premises.
